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Safety Guide

Pool Care

Spa Care Guide

Vocabulary

 

Pool Q&A

Click on the question that interests you or browse to gain general pool knowledge.

1. My pool water usually sparkles, but sometimes it gets cloudy. What should I do about that?

2. If I get algae and want to get rid of it, do I have to know what type it is?

3. I’m noticing some staining on my pool and I know it’s from metals in the water. What’s the solution?

4. I hear a lot about pH. What exactly is it?

5. What does total alkalinity mean?

6. What is calcium hardness?

7. There’s some pinkish, slimy stuff in my pool. Help!

8. How can I make the foaming in my pool water disappear?

9. What’s good for stopping scale?

10. What can I do if shocking doesn’t prevent my chlorine residual from being too low?

 

1. My pool water usually sparkles, but sometimes it gets cloudy. What should I do about that?

Many things can cause pool water to become cloudy. Dirty or old filter media, improper water balance (high pH) or low sanitizer levels are the most common. BioGuard® has the solution for your individual problem.

Lo ‘N Slo® To correct high pH
Strip Kwik® or Kleen It® For dirty filter media
Burn Out® Extreme
or Burn Out 35
To boost sanitizer level

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2. If I get algae and want to get rid of it, do I have to know what type it is?

Luckily BioGuard has a product that kills all types of swimming pool algae — Banish® — so you don’t have to get specific. Algae can range in color from green, blue-green (black) and yellow. Take a sample of your water to your BioGuard Dealer. They will recommend Banish or one of the many products BioGuard has to treat algae.

Banish Kills all types of swimming pool algae.
Erase® Aids in the removal of green, black and mustard algae.
Spot Kill® Treats green or black algae in pools with a bleachable surface.
Spot Kill WP Used to treat green or black algae in white plaster pools only.

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3. I’m noticing some staining on my pool and I know it’s from metals in the water. What’s the solution?

• Stain Remover will remove most stains from the pool surface and put the metals back into solution of the pool water.
• Pool Magnet® Plus will tie up the metals and hold them in solution of the water.
• Sparkle-up will aid with the physical removal of the metals from the water through the filter.

 

4. I hear a lot about pH. What exactly is it?

pH measures the acidity and alkalinity of pool water, and is the most important part of pool maintenance. A proper pH will protect the pool finish, equipment and help the sanitizer perform at its best.

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5. What does total alkalinity mean?

Total alkalinity (TA) measures the water’s buffering ability that prevents rapid pH fluctuation. Environmental factors such as acid rain, pollution, run-off from surrounding land and fertilizers can cause the pH to fluctuate if the total alkalinity is not within proper range.

 

6. What is calcium hardness?

Calcium hardness is the amount of dissolved calcium in water. If the calcium level is too high it can cause scale to attach to the pool walls, build up in the equipment and cause cloudy water. If the level is too low it can damage equipment and the pool surface.

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7. There’s some pinkish, slimy stuff in my pool. Help!

That sounds like slime. Check with your BioGuard Dealer by bringing in a water sample. If it is slime, brushing the pool walls before treating is very important. Use Super Soluble™ to treat for slime in chlorinated or brominated pools.

 

8. How can I make the foaming in my pool water disappear?

Most foaming in pool water is caused by elevated levels of algicide or a foaming algicide being used in a pool with jetted returns, attached spas or water features. Anti-Foam can be used to eliminate the foam quickly. To prevent foam from occurring from a high algicide level, skip your next scheduled addition of Back-Up®

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9. What’s good for stopping scale?

High calcium hardness causes scale formation. If you cannot dilute the calcium level in your pool by diluting with fresh water, use Scale Inhibitor™ according to label directions. It will help prevent scale from forming on pool surfaces and damaging the equipment.

 

10. What can I do if shocking doesn’t prevent my chlorine residual from being too low?

You may have a high level of contaminants in your pool water which causes a chlorine demand. Repeated additions of Burn Out Extreme or Burn Out 35 will correct the problem. Take a water sample to your BioGuard Dealer and let them perform a test to help determine the right amount of shock needed.

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  Wakefield, MA 01880 866-334-5108   for store hours
 

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